Accessibility statement

Københavns Kommune is committed to making the website ihcph.kk.dk accessible in accordance with the Danish Web Accessibility Act (Lov om tilgængelighed af offentlige organers websteder og mobilapplikationer).

If you encounter non-accessible content on ihcph.kk.dk?

Here, you have the possibility to notify the responsible public sector body of any failure of the website to comply with the accessibility requirements set out in the Danish Web Accessibility Act. You may also request information that may have been exempted by the responsible public sector body pursuant to Section 1(5) (exemption of content) and Section 3(2) (disproportionate burden) of the Act.

You can contact Københavns Kommune, if you encounter non-accessible content on ihcph.kk.dk:

You should not provide confidential or sensitive personal information, such as your personal identification number or health-related information, when contacting the public sector body.

Compliance status

As a public sector body, you must indicate the extent to which your website complies with the accessibility requirements set out in the harmonised standard EN 301 549. The compliance status must reflect only the content covered by the Act and must not take into account any content lawfully exempted. The compliance status may be:

1. The website fully complies with the Act
2. The website partially complies with the Act (meets most requirements)
3. The website does not comply with the Act (does not meet most requirements)

The public sector body states: The website partially complies with the Act (meets most requirements)

Evaluation Reports

The public sector body may refer to any evaluation reports.

The public sector body states: No reference to evaluation reports

Non-accessible content

The public sector body has categorised the non-accessible content on this website. Each category may contain a number of topics, which are presented with headings and explanatory text. An example of such a topic could be missing alternative text.

Non-accessible content is divided into three categories and concerns functionality or content that:

1. does not comply with the Danish Web Accessibility Act.
2. Does not comply with the web accessibility law and falls under the exemption for a disproportionate burden, e.g., a report or guide that is very extensive and has a small readership.
3. is not covered by the Danish Web Accessibility Act, such as the captioning of live-streamed videos.

Not compliant with the Danish Web Accessibility Act.

• Maps for navigation
  Interactive maps are not sufficiently web accessible. Challenges include contrasts, focus order and assistive texts.
• Newsletter subscription
  Parts of the newsletter subscription and unsubscription process are not sufficiently web accessible.
• Calendar function
  Parts of the calendar function are not sufficiently web accessible on overview pages. This includes the keyboard operation which is deficient and some assisting texts that are missing.
• Search filters
  Search filters are not sufficiently web accessible. The keyboard options are limited, and the focus order is not accurate.

Disproportionate burden

• Excel files with calculations
  Excel files containing complicated calculations, such as model accounts and budget templates, have not been made available, as we consider this to be a disproportionate burden in terms of the number of visitors to the files.

Not covered by the Act

• Documents posted on the website before 23 September 2018
  Documents posted on the website before 23 September have not been made available unless they have been assessed as essential for administrative processes.
• Documents from third parties
  Documents produced by third parties that are not funded or developed by the municipality. This will typically be material submitted by citizens, associations or companies and included as attachments to political meetings.
• Non-navigational maps
  A number of non-navigational maps do not have a text alternative.
• Video and audio
  Video and audio published before 23 September 2020.

Initiatives to achieve a higher level of web accessibility

The public sector body may describe the measures it is taking to achieve a higher level of web accessibility on the website.

Description by the public sector body:

We continuously work to solve the challenges identified through monitoring and internal and external evaluations of the website. We train editors in web accessible practices and provide tools for making documents web accessible prior to publication on the website, among other things. We have also entered into agreements with external parties to further optimise and quality assure web accessibility for both website and documents.

Enquiry to the Danish Agency for Digital Government

The Danish Agency for Digital Government supervises compliance with the Web Accessibility Act.

Before contacting the Danish Agency for Digital Government, you must first contact the responsible authority or public sector body in order to resolve the web accessibility issue. You can do so using the contact information provided at the top of this accessibility statement.

If you find that the authority or public sector body responsible for the website does not respond satisfactorily to your enquiry, you may send a request to the Danish Agency for Digital Government via email webtilsyn@digst.dk or leave a voice message at +45 20 16 36 12.

The Danish Agency for Digital Government will assess your enquiry and respond within 10 working days.

The Danish Agency for Digital Government uses enquiries as input for its supervisory activities concerning compliance with the Web Accessibility Act. For enquiries that are not related to web accessibility, you should contact the relevant authority directly.