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Accessibility statement

Aarhus Kommune is committed to making the website international.aarhus.dk accessible in accordance with the Danish Web Accessibility Act (Lov om tilgængelighed af offentlige organers websteder og mobilapplikationer).

If you encounter non-accessible content on international.aarhus.dk?

Here, you have the possibility to notify the responsible public sector body of any failure of the website to comply with the accessibility requirements set out in the Danish Web Accessibility Act. You may also request information that may have been exempted by the responsible public sector body pursuant to Section 1(5) (exemption of content) and Section 3(2) (disproportionate burden) of the Act.

You can contact Aarhus Kommune, if you encounter non-accessible content on international.aarhus.dk:

You should not provide confidential or sensitive personal information, such as your personal identification number or health-related information, when contacting the public sector body.

Compliance status

As a public sector body, you must indicate the extent to which your website complies with the accessibility requirements set out in the harmonised standard EN 301 549. The compliance status must reflect only the content covered by the Act and must not take into account any content lawfully exempted. The compliance status may be:

  1. The website fully complies with the Act
  2. The website partially complies with the Act (meets most requirements)
  3. The website does not comply with the Act (does not meet most requirements)

The public sector body states: The website partially complies with the Act (meets most requirements)

Evaluation Reports

The public sector body may refer to any evaluation reports.

The public sector body states: No reference to evaluation reports

Non-accessible content

The public sector body has categorised the non-accessible content on this website. Each category may contain a number of topics, which are presented with headings and explanatory text. An example of such a topic could be missing alternative text.

Non-accessible content is divided into three categories and concerns functionality or content that:

  1. does not comply with the Danish Web Accessibility Act.
  2. Does not comply with the web accessibility law and falls under the exemption for a disproportionate burden, e.g., a report or guide that is very extensive and has a small readership.
  3. is not covered by the Danish Web Accessibility Act, such as the captioning of live-streamed videos.

Not compliant with the Danish Web Accessibility Act.

The functionality of the website

The website has been evaluated using input from the Siteimprove analytics system. Aarhus.dk, which uses the same general website template as this site, was selected by Digitaliseringsstyrelsen for in-depth monitoring in 2025. Based on the findings of this monitoring, ongoing improvements are being made to the general website template and shared components. Further information about specific known issues and planned remedial actions can be found under the section entitled “Does not comply with the Web Accessibility Act”. It is the responsibility of each editor to ensure that the website’s content complies with accessibility standards, including the correct use of heading structures, meaningful link text, and the lowest possible readability score consistent with clear communication.

Photos

Despite thorough training of editors in the rules for accessible content, it cannot be ruled out that images that are important for understanding the content appear on the site without alternative text. We are, of course, continuously working on quality assurance of our content.

Files

Despite thorough training of editors in rules for accessible content, it cannot be ruled out that files in PDF or other formats appear on international.aarhus.dk that do not have the necessary structure attached and therefore do not meet standards for accessible content. Despite providing thorough training to editors on the requirements for accessible content, it cannot be ruled out that the website may contain PDF files or files in other formats that do not have the necessary structural elements in place and therefore do not fully comply with accessibility standards. If you require a file that does not meet the applicable accessibility standards, you may request that it be converted through our partnership agreement with Abledocs. To make such a request, please send an email to kommunikation@ba.aarhus.dk. In your email, please include a link to the file or files you require. Please note that processing times may vary depending on the size and complexity of the file.

Videos

The Aarhus Municipality video platform supports accessible subtitles and an accessible media player. However, we cannot rule out the possibility that some individual videos may be published without subtitles. If you encounter a video that does not include subtitles, please contact us at kommunikation@ba.aarhus.dk, and we will arrange for subtitles to be added to the video in question. Certain aspects of the media player, including colour contrast and some functionality, do not yet fully comply with accessibility requirements. The supplier has planned corrective measures, which are expected to be implemented by the end of 2026. Content on hover or focus in the video player: Some functions within the media player display content that cannot currently be dismissed without moving the mouse pointer. The supplier has been informed of this issue and is working on a solution.

Self-service solutions

Self-service solutions are delivered by third parties who are responsible for their accessibility.

Missing link to reading option

The website does not include a built-in text-to-speech function. We refer users to the guidance available on borger.dk regarding text-to-speech options, which can be accessed via the following link: https://www.borger.dk/hjaelp-og-vejledning/hvad-har-du-brug-for-hjaelp-til/borger-dk/teknisk-hjaelp/oplaesning-af-indhold

Language code in content

It is not yet possible to correctly mark up language in all text fields within the CMS. This is expected to be resolved in connection with an upgrade to a new version of Umbraco during 2026. Until then, you may encounter isolated instances where words in foreign languages are not marked with the correct "long" attributes.

Dropdown components and form fields

Work is underway to improve labels, instructions, and the correct programmatic specification of name, role, and state, including within search fields and search suggestions. These issues are expected to be resolved by the end of 2026.

Contrasts and visuals conditions

Work is ongoing to improve certain contrast ratios in user interfaces and content.

Self-service solutions

Self-service solutions are delivered by third parties who are responsible for their accessibility.

Disproportionate burden

Nothing to report

Not covered by the Act

Nothing to report

Initiatives to achieve a higher level of web accessibility

The public sector body may describe the measures it is taking to achieve a higher level of web accessibility on the website.

Description by the public sector body:

No description

Enquiry to the Danish Agency for Digital Government

The Danish Agency for Digital Government supervises compliance with the Web Accessibility Act.

Before contacting the Danish Agency for Digital Government, you must first contact the responsible authority or public sector body in order to resolve the web accessibility issue. You can do so using the contact information provided at the top of this accessibility statement.

If you find that the authority or public sector body responsible for the website does not respond satisfactorily to your enquiry, you may send a request to the Danish Agency for Digital Government via email webtilsyn@digst.dk or leave a voice message at +45 20 16 36 12.

The Danish Agency for Digital Government will assess your enquiry and respond within 10 working days.

The Danish Agency for Digital Government uses enquiries as input for its supervisory activities concerning compliance with the Web Accessibility Act. For enquiries that are not related to web accessibility, you should contact the relevant authority directly.